At Aynaa, we strive to ensure your satisfaction is our top priority with every purchase. Please note that all shipping costs for exchanges are the responsibility of the customer. Unfortunately, we do not provide refunds; however, we are happy to assist with exchanges.

EXCHANGE WINDOW

Exchanges must be initiated within 48 hours of receiving the product.

SHIPPING RESPONSIBILITY

Customers are responsible for the cost of shipping both ways for exchanges and ship the parcel within 48 hours of receiving the product.

WRONG PRODUCT RECEIVED

In the rare event of receiving the wrong product, we apologize for any inconvenience caused. We will arrange a reverse pickup at no additional cost to you.

Kindly note that items purchased during a sale are not eligible for exchange. To qualify for an exchange, the product must be unused, unworn, unwashed.

Thank you for choosing Aynaa. For exchange requests or further assistance, please contact our customer service team at support@aynaa.in or +91-952211511

We have a tie up with a large network of the leading courier services nationwide to make sure your outfit of choice reaches you as soon as possible!

• Aynaa offers free shipping in India for all prepaid orders. We dispatch orders within 3 business days of order placement and all shipping times are estimated in good faith to be delivered between 6-7 working days post shipping.
  
• For express delivery please contact us on our customer care/ email.